Oh, maintainance. If you spill water on your pbx phone, you can swap it with another in a minute. Try that with a voip phone that has to be reprogrammed.
We have had so few bad phones and cards that anyone who has to complain about maintainance is selling junk or gets two lightening strikes a week.
And yes, we did just loose our largest customer to a VOIP, and only because Samsung's biggest hunt group was limited to 48 and they needed 80 or more. Such is life.
