I work with a bunch of IT guys now because cables and wires and that dreaded slate/white pair scares them. Evidently i'm also the resident VoIP expert which is scary because suppositively one of the guys is a CCNE. I guess VoIP ethernet packets are a completely different beast then any other RDP ethernet packet. We had a nice discussion at length about why QoS is important.

I have come to the conclusion that the vast majority of these pedigree's (certificates) are nothing more then a way to certify false confidence and incompetence. Atleast on the M$ side of things with is 80% of everything you will deal with.

Atleast on the Linux and OpenSource side of things the competency level usually goes way up. Chances are they still will be mystified by that white/slate pair tho.