The thing that concerns me is that, with telephone equipment manufacturers dropping TDM systems in favor of hybrid and flat out VOIP systems, small businesses are steadily losing telephone systems to choose from.
Using Avaya as an example; The Merlin Magix was retired in 2006 and the Partner ACS is slated to end in 2010. Once new Partner hardware is gone, all that will be left is refurbished. The other alternative would be to look at another manufacturer.
While a hybrid can mimic a TDM, the cost of the hardware, in many cases, puts it out of the reach of many small businesses.
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