I agree, VOIP is a bit of a buzz word. The issue on this thing was cost and capapbilities. I tried to get them into a BCM, but it wouldn't meet their minimum requirements. So instead of losing the deal completely, I brought someone else in. They are now the vendor, and I am more a consultant on this one. But I am okay with that because the customer was very low maintenance to begin with, so now I get the oppurtunity to learn something new. So far from what I have seen, it does everything a BCM or Nortel would do. Obviously, the real verdict will be after the system has been in use a few weeks.
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