Originally posted by RATHER BE FISHING:
Originally posted by liquidvw:
[b]
Same feelings on VoIP trunking. Sure, you may save a few pennies on calls, but as Frank_DaFoneguy so gracefully put, the reliability is not there.
Not true on a private network. There are many ways to do VOIP, on a private network say MPLS or via the public network, the internet. The company I manage moves all its voice traffic on a private MPLS newtwork. The savings in over $200K per year. Call quatily on the MPLS is better that the PSTN IMO.
Well said. There is a HUGE difference between VoIP carrier services and hardware managed VoIP internal systems. If you want to run your small business on vonage or an equivalent, good luck with that. You WILL get service calls, and it's not worth it.
If you want to put together a solid VoIP solution that takes the best features from traditional telephony and throws in some new cool features, it most certainly can be done.
I see a definite need for our techs to become cross trained in data services. Voice is becoming data whether we like it or not, so we have bought a data company with competent data techs to assist us. We will cross train their techs in voice, and they will cross train ours in data.
Amazing how much they resist though. Data guys don't want to touch traditional voice, and voice guys don't like data. Those who don't adapt will be stuck servicing legacy equipment until it disappears IMHO.
