Same feelings on VoIP trunking. Sure, you may save a few pennies on calls, but as Frank_DaFoneguy so gracefully put, the reliability is not there.
Not true on a private network. There are many ways to do VOIP, on a private network say MPLS or via the public network, the internet. The company I manage moves all its voice traffic on a private MPLS newtwork. The savings in over $200K per year. Call quatily on the MPLS is better that the PSTN IMO.
LiquidVW is correct. An MPLS managed network is probably the most stable platform between multiple sites that is available today. There is hard and soft redundancy built in so there is no single point of failure. A customer site of ours that has 23 locations with 300 lines received enough savings to pay for new premise equipment at all locations via monthly lease. 24/7 monitoring at data centers insures some serious uptime. Chances are issues are fixed before you know there are problems. Not everyone can afford to play in this arena however. VoIP over anything other than truly managed bandwidth is idiotic.
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