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Posted By: ffej010 IP Office Basic Mode - no license? - 02/17/24 06:46 PM
I have a customer with a R11 basic mode system that was wanting some configuration changes. I thought before I would deploy, I would test those settings on my test system on the bench.
I have an R11 chassis with R11 in Essential Mode. I defaulted the system so that I could load their config in Basic Mode. The system comes up and I can login via Manager to the chassis and it is in Basic Mode, however, the phones (1416's) all say No License Available. What license is it looking for? If I add my R11 license back to the configuration, it does not change. If I convert the system back to Essential Mode, the phones are just fine. Must be missing a step here somewhere.
Posted By: jsaad Re: IP Office Basic Mode - no license? - 02/18/24 12:31 AM
I thought R11 would not allow basic mode?
Posted By: ffej010 Re: IP Office Basic Mode - no license? - 03/01/24 04:52 AM
Best I know, Basic is still valid even in R11. I just can't seem to get it to operate correctly on my test unit.
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