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Joined: Feb 2003
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Inter-Tel careful...... A lot of companies don't do contract work for them anymore.

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i agree with mitch nec 1000/2000 is a nice ksu! And soon will handle a t-1! Very nice for the small to mid sized business

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my bad this was a very old post and It was late it wont happen again

[This message has been edited by wrichey (edited February 15, 2005).]

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Just met with the Samsung guy in my area ---and this week he came up to help with a customer proposal/information. Like what I see.

NEC DS is a good easy starter with a lot of growth.

My $.02.


Ken
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Well, Graybar I think sells some systems, that would get you out of any commitment. So does Sprint North Supply. The only company I have heard of with no or minimal requirements on equipment is ESI.

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If I could give some advice to someone new in this business (the topic of this thread, right?) it would be to offer maitenance plans right from the beginning. You can triple your profits by doing so.

This is going to vary a little by the brand or brands you sell (reliability, long term cost and availablity of parts). Also, stay away from lessor available brands and your costs will remain lower (due to supply and demand and competition between the repair houses). Last, specialize in 1 or 2 brands only! Too many firms try to sell too many lines, and your profitability gets killed in too much inventory, too much tech training, too much headache trying to keep things straght!

About service plans: I own an interconnect in Idaho and have a very healthy in house maintenance plan. A few years ago I wrote a manual to help other interconnect owners do the same thing. That turned into seminars, which turned in to speaking engagements for North American Telcom Dealers, NEC, Winn Communications, and others. In the last 5 years I have trained over 1000 interconnect owners on the subject of starting and running an in house maitenance program on the small phone systems they sell. And most firms can triple there profits by doing so. In fact, if you are not offering a plan you are leaving most of the profit on the table.

I have a flyer I would be happy to fax to you regarding my manual. If you have any interest, please email me your fax number and I'll have my office fax you this 2 page flyer. (We won't sell or use your fax number for any thing else).

Take care, and if I can help or answer any questions, please contact me.

Brian Stutzman
President and CEO
Business Phone Specialists, Inc.
Idaho Falls, ID

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What's you email Brian?


ElectSys Tech LLC
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Allworx, Sangoma, FreePBX
Telephone & computer systems in the Jefferson City, Columbia MO area.
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The Reason for the Samsung suggestion was that they Also do what you do and are a valuable resource for a startup interconnect they also offer classes to build on your performance and income stream

I am a small interconnect and when I needed to get a leg up the people over there were very helpful.

I'm glad it looks good for you KLD if you need anything look us up I'm more than happy to help

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Altcomm @ A.S.E Inc

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Chris Howard
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You have mail


William C. Howard
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Quote
<font face="Verdana, Arial" size="2">Originally posted by aweaver:
What's you email Brian?</font>
You can click the little icons above each post to email directly to the writer, but mine is [email protected]

Thanks




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