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Joined: Dec 2004
Posts: 21
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OP
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Joined: Dec 2004
Posts: 21 |
I picked up a customer who has a Partner Mail
VS R5. They want me to administer a directory box for them but I can't seem to get a call from AA1
to AA2 using a selecor code. I don't see anything in the manual about nested AA's. I didn't know if there was an ext# associated with the AA's so that I could do a mailbox transfer. The only way I can see to get to an AA is through a CO line.
Thanks in advance,
David
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Joined: Feb 2005
Posts: 12,344 Likes: 3
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Joined: Feb 2005
Posts: 12,344 Likes: 3 |
The R5 only supports a single day menu structure, no subdirectories though there are two announcements. There are 4 AAs but they are independent of each other, can't be used as a subdirectory to another as you want.
What I do is simply put the names and extensions in the main menu. You could do it with an announcement but the caller would have to dial *8 to get out of the announcement then the extension. Bit of a PITA.
Best bet is to upgrade to the current PM R7.0. That has a dial by name directory and all the subdirectories you could want.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Dec 2004
Posts: 21
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OP
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Joined: Dec 2004
Posts: 21 |
That was what I was Afraid of. I am using one of the announcents for the directory right now so I guess it ain't gettin no better than that.
Thanks for the heads-up
David
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