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Joined: May 2003
Posts: 57
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Joined: May 2003
Posts: 57 |
I have customer who has a number of 800 numbers that point to DID's and each phone rep handles that customer.
If they go to that ext's vm and press zero can I have each one go to a different place?
in essence can each ext have zero do something different? Or is zero a system wide function only?
thanks for the help.
rich
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Joined: Jul 2001
Posts: 3,344 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,344 Likes: 10 |
Well, it kinda depends on what voice mail system and what phone system you've got. Merlin Mails have a "Personal Operator" as option 4 in each mailbox, I think Audix can be cofigured from the programming terminal.
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Joined: May 2003
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Joined: May 2003
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sorry its a Merlin msg 2.5 and i can't find the personal operator feature.
rich
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