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Joined: Dec 2008
Posts: 3
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Joined: Dec 2008
Posts: 3 |
Earlier this year, we upgraded some equipment which required the reinstallation of UMClient2.227 on each workstation.
All of our computers are using Windows 7 and Outlook 2007. On 3 out of 15 computers, the .wav attachment does not come into Outlook with the message.
Anyone have suggestions on a setting that might be wrong or file missing from these machines?
Any help would be greatly appreciated.
Thank you!
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Joined: May 2005
Posts: 526
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Joined: May 2005
Posts: 526 |
Size limitation maybe? I know in 5.0 you can send as a MP3 this will reduce the size of the file. Not sure at what point that became an option but noticed it the other day when setting up a new system
Randy
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Joined: Dec 2008
Posts: 3
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Joined: Dec 2008
Posts: 3 |
Size doesn't matter.
The attachment comes through fine if I log onto another computer on our network with a user from a machine that is a problem.
Leads me to believe it is a security setting or lack of an add-in in Outlook on the problem machines that I can't find which is stripping the attachment.
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