|
|
|
|
Joined: Sep 2009
Posts: 46
Member
|
OP
Member
Joined: Sep 2009
Posts: 46 |
Before we switched over to a SIP Trunk, the analogue call would be answered by the Auto Attendant, but since moving over to a SIP Trunk it appears to just ring straight to Group 500.
I've set Trunk Ringing (3.2.1) all to Group 517 which is set at AA.
I've set DID Ringing (3.2.3) to 517 (this doesn't appear to change anything regardless what i enter)
Am i missing something??
Also the Music on Hold which we use to use a prompt from the AA system doesn't play anymore, use to be able to press Hold on a phone and it would play through the speaker??
So confused!!??
OfficeServ 7100 v5.03 | MP10a - 4DLM 4DLM 4TRM | Uni - 4DLM 4SLM 2BRM
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2012
Posts: 47 Likes: 1
Member
|
|
Member
Joined: Nov 2012
Posts: 47 Likes: 1 |
It may be the number of digits you have the number down as in the ddi table, it will need to be the whole number including the area code for it to be routed correctly.
|
|
|
|
Forums84
Topics94,294
Posts638,834
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
