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Joined: Jun 2013
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Hello,
I'm wondering if anyone has dealt with this and has suggestions. We have a Lucent Partner system at a small office. It's worked great off the ATT Pots lines for years.
However, ATT wants to move us to Uverse. Last week the ATT tech arrived to switch us over. However, he told me that the install probably wouldn't work because the Uverse interface likely won't generate the proper ring demand. He didn't know specifically whether the problem was incorrect ring voltage, current, or frequency.
The Uverse interface is an Arris BGW210. I tried to find the specs, but couldn't. I also tried Arris tech support, which was useless.
Could someone suggest how I can interface this Partner system? I presume I need an interface, such as a ring booster?
I appreciate any help because I'm stuck.
Thanks!
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Joined: Apr 2009
Posts: 440
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I connected a Partner ACS to a vonage dial tone, did not work went back to telco pots lines.
Gary Stevens
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Joined: Dec 2005
Posts: 9,166 Likes: 8
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,166 Likes: 8 |
The U-Verse unit needs to be able to provide a 90v 20Hz ringing signal to the Partner system. It should also provide a positive disconnect to cause the voice-mail to release a line when the calling party disconnects.
I Love FEATURE 00
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Joined: Jun 2013
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Thanks to you both for your replies!
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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,166 Likes: 8 |
Side note: I'm located in Verizon (New England Telephone) territory and have been a subscriber to Verizon Fios since it rolled out in the town back in 2007/8. Both of the ONTs provided by Verizon provide proper service to my Avaya Partner ACS (Caller ID, Positive Disconnect & support rotary pulse dialing). The church that I attend will be ordering Fios shortly. I have no doubts that the ONT will play nicely with the church's Avaya Merlin Magix. 
I Love FEATURE 00
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Joined: Feb 2005
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Joined: Feb 2005
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However, ATT wants to move us to Uverse. Last week the ATT tech arrived to switch us over. However, he told me that the install probably wouldn't work because the Uverse interface likely won't generate the proper ring demand. He didn't know specifically whether the problem was incorrect ring voltage, current, or frequency. What happens when you plug a plain old SLT phone into it? What happens with the Partner when you plug it into it? -Hal
Last edited by hbiss; 10/29/23 01:28 AM.
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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