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Joined: Oct 2015
Posts: 10
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Joined: Oct 2015
Posts: 10 |
Had system all programmed and customer changed how they wanted it during install.
Anyways, from SL1100 auto attendant when someone presses 0, I need to ring all ext and then delay to a general mailbox. Virtual Ext seemed perfect for this. So the ling rings and forwards to 3999 but gets general greeting instead of VE 250 mailbox. I'm stumped and from what i was reading it should delay normally to its own mailbox.
Ideas? Alternatives? Thanks!!
Last edited by DialToneDreams; 10/05/15 02:33 PM.
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Joined: Apr 2005
Posts: 2,505 Likes: 2
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Joined: Apr 2005
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Did you set fix call forward 24-09 01-03 for VE 250?
We get old too soon, smart too late
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Joined: Oct 2008
Posts: 49
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Joined: Oct 2008
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what happens when you dial the virtual extension, does it go to the correct mailbox?
Do you have a Mailbox configured in PRG 47-02?
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Joined: Oct 2015
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Joined: Oct 2015
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Newbie mistake, box was set to undefined instead of personal. I got it fixed.
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Joined: Sep 2004
Posts: 4,197 Likes: 2
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Joined: Sep 2004
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What is your general mb number? It should be the same as 250 if it's not.
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