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Joined: Oct 2002
Posts: 435
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OP
Member
Joined: Oct 2002
Posts: 435 |
Was told today that in the IP Office basic world a user with a mailbox can only receive on message at a time even if the system has 2 or 4 voice mail port licenses. The 2nd caller in doesn't queue but may get disconnected. Any one have any insights?
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Joined: May 2002
Posts: 4,302 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,302 Likes: 7 |
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Joined: Oct 2002
Posts: 435
Member
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OP
Member
Joined: Oct 2002
Posts: 435 |
I was told the auto attendant uses one port and doesn't release it instantly so a transfer call uses both ports for a total least a few seconds when the individual mail box picks up.
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Joined: May 2002
Posts: 4,302 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,302 Likes: 7 |
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