Creating new extensions|Sundance Business VOIP Telephone Help

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Creating new extensions #591155 07/14/15 03:28 PM
Joined: Jan 2011 Posts: 49 Des Plaines, IL scrizo OP Member
OP scrizo Member Joined: Jan 2011 Posts: 49 Des Plaines, IL	How does one go about creating a new extension, like if I wanted an extension of 1116 and my current extension is 116

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Re: Creating new extensions scrizo #591173 07/14/15 06:28 PM
Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS	1116 would conflict with ext.111. You would have to do a database rebuild to build out for 4 digit extension and remove all conflicts.

Re: Creating new extensions RATHER BE FISHING #591197 07/15/15 10:11 AM
Joined: Jan 2011 Posts: 49 Des Plaines, IL scrizo OP Member
OP scrizo Member Joined: Jan 2011 Posts: 49 Des Plaines, IL	That sounds like a nightmare and a chore. So the system i'm on was programmed then for 3 digit extensions. OK so would a small solution be to program inside the DID Translation Table use the default extension of 116 and set the CO digits to say 1116 to 1116 which means any calls that go to 1116 would default to ext 116

Re: Creating new extensions scrizo #591225 07/15/15 06:16 PM
Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS	Tell DID digits 1116 to terminate on 116.

Re: Creating new extensions RATHER BE FISHING #592557 09/01/15 03:47 PM
Joined: Jan 2011 Posts: 49 Des Plaines, IL scrizo OP Member
OP scrizo Member Joined: Jan 2011 Posts: 49 Des Plaines, IL	Originally Posted by RATHER BE FISHING Tell DID digits 1116 to terminate on 116. How hard would it be to rebuild the extensions to 4 digits or however many using VMMI

Re: Creating new extensions scrizo #592567 09/01/15 07:34 PM
Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,159 Likes: 17 SOUTH TEXAS	Probably take 10-15 minutes. More if you have a voice mail with extension specific special translations.

Re: Creating new extensions RATHER BE FISHING #592601 09/03/15 03:05 PM
Joined: Jan 2011 Posts: 49 Des Plaines, IL scrizo OP Member
OP scrizo Member Joined: Jan 2011 Posts: 49 Des Plaines, IL	Originally Posted by RATHER BE FISHING Probably take 10-15 minutes. More if you have a voice mail with extension specific special translations. I don't know exactly what our voicemail uses but I am sure its based on extensions. Would I just go into VMMI and re-label the extensions and then submit the changes, if my voice mail with extension specific special translations I would need to re-do those as well then.

Moderated by 5years&counting, jwooten, RATHER BE FISHING

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