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Joined: Sep 2012
Posts: 63
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Joined: Sep 2012
Posts: 63 |
When a customer noticed that they were not getting their voicemail via email, I just had to reenter the DNS info and the TVA50 would start sending emails again. NEW software V3.11 will not correct email issue after the DNS is dropped. I have to delete static IP and DNS, power down and reenter LAN and DNS info to correct issue. Am I the only one with this issue?? I have encountered this with two separate ISP's.
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Joined: Dec 2007
Posts: 125
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Joined: Dec 2007
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Have a customer with that problem
will have to try your fix and see what happens
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
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Use DHCP and have router give the same address each refresh.
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Joined: Sep 2012
Posts: 63
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Joined: Sep 2012
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will the router give the same IP address and DNS to the TVA, regardless of the number of devices that are active when the power returns??
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Joined: Jul 2006
Posts: 2,719 Likes: 11
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Joined: Jul 2006
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What? How do you expect to administer the TVA if you can't get to it? Give it a static IP address outside the DHCP range and you don't have to worry about it, or make the router do it by the MAC address.
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Joined: Sep 2012
Posts: 63
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USB or Modem (that stinks) Tech support says this problem only occurs on TDA 50 with Lan card. 200 is built in and does not have this "timing issue". I can update the IP/DNS, but I still have to restart the TVA 50 after I update programming..
Not sure if making the router set same IP and DNS, by mac address will change that, but it is worth a try.
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