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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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OP
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
So customer wants a international number programmed and the system won't accept anything past 011. Editor shows the full number but the speed bin only takes 011. What am I missing?
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
I guess the obivous questions are:
Have you tried inputing the speed bin manually?
Can the station dial the number manually?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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OP
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
I programmed it to a personal speed bin! Have many long distance and local all in system speed and all setup with speed editor!
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Sounds like you found a bug. What software version is the KSU? I tried it on a 3.5 in the lab and it appears to have taken, but I don't have line to test it on.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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OP
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
It was 3 and just bumped it to 3.5 yesterday. This KSU has given me problems and it's 3 months old!
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