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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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OP
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Just installed an SBX just over a month ago. At least once a week the digits 1 and/or 3 will quit working on all phones and only a power cycle will restore everything. Any SBX'ers come across this?
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I have not and I hope I never do.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Have not seen that either.
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Joined: Aug 2004
Posts: 105
Member
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Member
Joined: Aug 2004
Posts: 105 |
I haven't seen that before. Maybe a power spike?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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OP
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Replaced the KSU two weeks ago. Replacement system is doing the same thing! Happened twice in two weeks! Now trying to determine what outside agency or even if it's a phone that's causing this.
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Joined: Mar 2010
Posts: 54
Member
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Member
Joined: Mar 2010
Posts: 54 |
When you replaced the KSU did you program it from scratch???
Possible database corruption....
The Tech of Southwest Michigan Stevensville, MI 269.277.8103 How do I get the blue smoke back into the system??
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
What do you mean by not working? No tones or wrong numbers?
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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OP
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Did not program from scratch even when I upgraded the original cab from 3.0 to 3.5. Told customer that's what I'll do next.
The problem started with the 1 and 3 digit on any phone not working. Now its down to just the digit 1. All other digits including * and # were OK. This was inside calling or outside calling.
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