One of my customers has an AE 3-slot payphone that has an odd issue. The audio at the earpiece is very low. If the armored cord is wiggled at the receiver end, the audio fades in and out. Thinking the cord was bad, they replaced it. The replacement cord did not solve the problem. While I had the handset open the other day, I noticed that when the wires to the transmitter are shorted, the volume at the earpiece returns to a normal level. I'm still trying to determine which model phone that have. If anyone knows where on the phone to look, I would be grateful.

Thanks
Vernon Hobbs
Seaboard Comm.