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Joined: Jan 2007
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I have a customer that wants a missed call caller id button put on 1 of the programmable buttons of his small system cordless. I have looked in esi access and do not see the code available to put on it but I have been having troule with this system since it was installed. Id there anyone who has ran across this problem before is there any quick fix I have to go out tomorrow morning and fix some other things. Any advice would be helpful.
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Joined: May 2005
Posts: 456
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You can't put a caller ID key on a cordless set because it dosn't have a scroll key to scroll through the entries.
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Joined: Jan 2007
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That is what I was thinking I just have a irate customer who I told him it did not store caller Id and now I feel he is just looking for something to complain about.
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Joined: Nov 2004
Posts: 1,580 Likes: 1
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,580 Likes: 1 |
try putting the caller id key, i think is 574 on in system progamming....
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2007
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I tried that in esi access I was looking for a solution before I ended up eating a cordless phone. I am looking at loosing out on the entire job because he has not made time for me to train them on how to use the system since I put in in 9 days ago. Thanks for all the advice given here. I am now looking for a solution to end this install on a good note. WOW it's another fun day in the life of a great telephone man. I had a feeling of the answer already in my mind but I wanted to see if anyone has ever been faced with this situation before.
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Joined: May 2003
Posts: 582
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Did you try to manually put it on the cordless?
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Joined: Jan 2007
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Joined: Jan 2007
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Just an update the problem is solved. I have planned on replacing cordless with 48 button phone. He is happy now. Thanks for all the help.
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Joined: Jul 2003
Posts: 766
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You could replace the esi cordless with a standard analog cordless, these usually have caller id logs in them.
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Joined: Jan 2007
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I already have analog cordless on the system.
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