atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems paging over ip phones

If all IP phones are across the street, can you "borrow" them at a quiet time and hook them up on the ksu side of the street and see if the paging problem goes away, that would at least eliminate the wireless portion as a possibility.

You would need some help making calls so that when you paged, the problem would be obviously there or obviously gone. The more people on the phone the better for the test.

We are getting down to the end of the obvious solutions and I am scratching my head looking for that last little bit of intuition.

I am not a Samsung tech , so Iam am only making suggestions . Have you tried shuting down the 10 computer across the street . Olny leaving the IP sets active , add them back to the page group and than see if the sets clip ? Another thought is are the IP sets on the same Vlan as the wireless computers ?

This is a system Issue if the only thing running is the ip phones it still happens


Man I'm begining to hate Ip phones

Did you ever find out if the Vlan was seperated ? How many wireless access points are across the street in that bldg ? If you are compressing your voice packets that is something you may be able to toy with .

I dont think its the ip phones just yet.

Like bunny suggested can you bring the ip phones to the main site and simulate the problem or does it go away. This will tell you if it is the vlan(access points) or the mgi's and phones.

I don't know if robe2 has had time to "borrow" the phones back to the ksu side of the building or not, but this is all detective work at this point, not programming.

As I said yesterday, if you can eliminate the wireless part of this, then that will mean it is a Samsung problem, not anything else. Driving the phones right off the card at the KSU will not for sure give you a total solution, but it will eliminate everything BUT Samsung in the equasion.

If the same clipping still happens, then Samsung can set up the identical configuration in repair and either duplicate it for the engineers or see what is different between your cards and their cards.

If the clipping is not there when you have the IP phones by the KSU, then you will be working with the wireless engineers to see what can or cannot be changed.

It could be as simple as a bad switch or POE settings wrong or some other hardware interference. The clipping certainly indicates lack of bandwidth, lack of power, lack of something.

So while we are all on pins and needles it certainly seems that the only two choices are either the wireless and associated switches on the far building or Samsung hardware. It is not a hard test, just schleplping phones from one building to another.