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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
We took over a customer who has a Merlin Magix with Active Voice Voice Mail.
Magix is no problem and the VM works OK. Question is how does the end user call in for there messages. What do they do when the AA answers?
Thanks
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Joined: Oct 2006
Posts: 85
Member
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Member
Joined: Oct 2006
Posts: 85 |
It is usually 9 + extension number or mailbox number.
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Joined: Jul 2006
Posts: 728
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Member
Joined: Jul 2006
Posts: 728 |
that would be it, unless someone changed it,....
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
Depending on how it's configured, it's sometimes 8+extension
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Joined: Aug 2006
Posts: 1,136
Member
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Member
Joined: Aug 2006
Posts: 1,136 |
usually 9 plus ext will jump you to the mailbox and prompt for a password. I know in the lodging package 9 is for admin and 8+ is for guest
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Joined: Sep 2007
Posts: 16
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Member
Joined: Sep 2007
Posts: 16 |
If you are coming in on the company's AA you may need to dial # first as this will take you back to the main opening greeting of the voice mail system then enter the personal id followed by the ext number.
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