atcomsystems.ca/forum Forums Other TDM Phone Systems VoiceMail Systems and Programming Keyvoice Software

Hello, i have purchased a Keyvoice VM and need to know is there special software you need to communicate to the VM or can you connect via Procomm, Hyperterminal, etc.

If I need software, can anyone tell me where i could pick up a copy.

Thanks in advance.

yes, you need keylink software to connect to a debut.

You might be able to get it off the comdial web page.

------------------

Tried the website, nothing there. Do you have a copy i could use. Ill take anything i can get here, need to get this VM up and running.

Thanks

You only use keylink on sm office lites tigerstars (small gray units) and debuts and that is only for serial access. The dos based units have everything you need right there if you have the tech password. dont know much about the interchange units but I do know no extra software is required

[This message has been edited by frodo_35 (edited November 17, 2004).]

you need keylink or PC anywhere - remote to access via pc. Frod, please don't post passwords, even default passwords on the open forum. If you see this before a VM Mod, please edit it out.
mark

are there any special settings i have to use with PC any? I can make a connection to it but only get a black screen.

Thanks

James

Get your baud rate settings correct and use pc anywhere in remote mode, the VM is the host. Using PC anywhere in DOS, from the c:\remote prompt, type, remote, if everything is set right the VM display status screen should come up.
mark


[This message has been edited by markk (edited November 17, 2004).]

so i have to go to the DOS mode. I can not use it from windows!

The remote directory is for keylink not pc anywhere. sorry about that password new user. Why dont you just hook up a monitor and key board? unless you have a tiger cub or a debut they all have video and keyboard access. If you have a dos based unit with a modem and no monitor and keyboard use pc anywhere ha5 this is the default version used on the sm office and corp office systems. The unit should answer auto unless someone has changed the settings found in the aw directory.I have seen some sm offices and corp offices that had keylink installed but this is not the norm.

[This message has been edited by frodo_35 (edited November 17, 2004).]

I guess the first thing you need to do is help us.

Describe the sytem you have, what does it look like?
Is it windows based or dos based?

Is it up and running? what type of control are you looking for ?

Sorry, I have not finished my ESP course yet.

------------------