|
|
|
|
Joined: Nov 2001
Posts: 3
Member
|
OP
Member
Joined: Nov 2001
Posts: 3 |
I have a Norton Telecom Meridian #NT8B20Af-03 with about 14 extension. All the phones have a lock on Voice mail. We can retrieve this feature. When attempted, FlashTalk appears. Voice mail comes up Inactive.
Anyone know if unpluging the mail Voice mail box would reset the system?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2001
Posts: 577
Member
|
|
Member
Joined: Mar 2001
Posts: 577 |
Not for sure what you mean by "lock on voice mail".What are you dialing when you get the inactive display.Dial "feature 985" and see if the voice mail DN is displayed.
Have you had a power failure.You can power down the Flash to see if it will reset,leave it unplugged for a few minutes.It will take it a few minutes to load when you plug it back in.
|
|
|
|
|
Joined: Nov 2001
Posts: 3
Member
|
|
OP
Member
Joined: Nov 2001
Posts: 3 |
To clarify, when I attempt to retrieve a message. Function 981, Flashtalk would appear and I could not eter a password.
I tried to unplug the voicemail component for less than a minute. Now after inputung 981, I get password, but unable to enter original password nor enter a new one.
Would you suggest unplugging for a few minutes the electrical plug? Since I only did it for 5 seconds?
Thank You for your assistance. TV
|
|
|
|
|
Joined: Mar 2001
Posts: 577
Member
|
|
Member
Joined: Mar 2001
Posts: 577 |
email me at [email protected]Do not unplug again.
|
|
|
|
|
Joined: Nov 2001
Posts: 3
Member
|
|
OP
Member
Joined: Nov 2001
Posts: 3 |
Any suggestions to access messages since password is not accepted? Invalid Password is the response.
|
|
|
|
|
Joined: Mar 2001
Posts: 577
Member
|
|
Member
Joined: Mar 2001
Posts: 577 |
You will have to reset password.You should have received a coordinators book with the voice mail that will walk you through this.
press feature 983
at log prompt enter 120000 or 1020000(if these do not work,the password has been changed and you will have to find it)
press softkey under MBOX
enter mailbox number
press softkey under change
at reset password prompt press OK
it will reset the password to 0000(4 zeroes)
press release
you will have to change password the first time you log into your mailbox.
[This message has been edited by openwire (edited November 14, 2001).]
|
|
|
|
Forums84
Topics94,293
Posts638,827
Members49,768
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (nfcphoneman),
108
guests, and
233
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
