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Joined: Sep 2006
Posts: 99
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Joined: Sep 2006
Posts: 99
I can't seem to get a station to forward on RNA,Busy, to a Phantom that is programed on that phone and then on to PhoneMail. With the Hicom 300, There is no issue like this.

FYI: ext.-xxxx is mulap and physical port
ext.-xxxx is mulap and virtual port

Both extension on same phone.

Target one is * (called station)
Target two is **xxxx (virtual extension)
Target three is xxxx (phonemail)

Can this be done with a virtual port?
Originally both extension were at the main site and now via cornet routed to second site. Both have been published and get calls. So if some one called ext. xxxx(virtual port) it would roll to pubished DID physical port extension and on to phonemail and vise versa.

Might be over thinking this. =)

Any idea on how to make it work would be great.

Thanks


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Joined: May 2009
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Try typing an actual station number for the first target and see if the calls eventually go to the mailbox of that called extension.

I think it is something with the * not working when a virtual is used. I may be and am very likely to be wrong.

Joined: Sep 2006
Posts: 99
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I tried using the extension and no luck.


As the great Bob once said, "Its a SWITCH its either OFF or its ON!"

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