atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Caller ID

I'd like to add caller ID to Toshiba DK-96. What board do I need to accomplish this?

David: Can't add Caller ID to the DK-96, no card was made for that feature on the DK24/56/96. You have an old workhorse that will last just about forever but will never give you modern features.

However, if you are not using more than 6 slots, you could put a newer processor in the CPU slot. Cards in the 2nd and 3rd shelf will not be addressed by the CPU.

It is possible to use your station and CO cards in a DK 280 or DK 424 and then buy a RCIU/RCIS card for Caller ID. I've never tried to drive Caller ID to an electronic phone (6520SD) so I don't know if that would work. If you added a PDKU digital station card and either 2010SD or 2020SD phones you would for sure get Caller ID on those new phones.

If anyone knows you can push Caller ID to a 6520SD you could add a post.

Martin: You are assigning a dial tone, 001, 002, etc. to a circuit on the RCIU/RCIS.

When a phone RINGS for a line that has been assigned to a circuit on the RCIU/RCIS it will show the Caller ID. You are assigning dial tones to circuits, not extensions to circuits.

You should be able to have Caller ID for 8 dial tones if you have a a RCIU/RCIS combo card in the 424.

Another caller-id question.

When I pick up a ringing call, the phone immediately starts timing. I would prefer the caller-id message stays on, or at least stays on for a few seconds. Is this possible?

- John

Please ringtone, what system? You have caller ID working now? On the CTX/CIX you can program how long the display does what.

These boxes certainly could be modified to insert a line of type that does not post, saying:

"Tell us the name of the phone system, and/or the voicemail system to receive a reply."

I'm sure your callers appreciate you answering so promptly, we can answer promptly too when we know what system we are talking about.

And do you have a manual, and if you have a CTX/CIX do you have a laptop with admin software?

Good point. I should be more careful.

System: CTX 100
Programming method: WinAdmin

My system has caller id working well. I just would prefer to see the caller name and phone number to a timer. I figured that this was possible with programming, but I needed a hint as to the location.

Thank you,
John

It's under system timer on the current software release and might not be on your CTX release.

There is a System Timer option with 23 possible timers. Any idea which one would make the caller id info stay on longer?

Thank you,
John

If you don't see a 26, it's not available on your software release.

There were only 23 timers. When you mentioned the option might not be available on my software release, do you mean WinAdmin software or actual Toshiba CTX100 software? Would an upgrade make sense?

Both in your case.

That's up to you if you absolutely need that feature. You'll also need to upgrade your WinAdmin.