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Joined: Dec 2004
Posts: 4,096
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OP
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Joined: Dec 2004
Posts: 4,096 |
After pressing feature 811 the customer phones do not show caller id they show "no calls". There is not hunt group. Phones are set R&A on three lines.
Any thoughts? feel free to pm me if your not comfortable posting in the open forum.
Thanks in advance
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Joined: Dec 2005
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RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
If I recall correctly, on the phones that are not programmed to show it, it only shows on the fone that answers, AND Feat811 has to be pressed 1st, for each call. And review is not available. But,I've been wrong before. Especially on later software.  John C. (Not Garand)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jun 2006
Posts: 8,732 Likes: 2
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,732 Likes: 2 |
F81 will only work if the ext was programmed to receive caller ID and the phone has to ring.
There are several areas in Installer programming that has to be programmed.
Call log (F812)as well has to be programmed for each extension that wants or need it.
I have to go out tonight, but if you need more help, you can call me tomorrow. My number's available in the Mod section.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jan 2007
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F811 shows the info while the call is ringing in (and meets the conditions that Dave outlined). F812 allows you to review the info that has logged into the phone.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
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If F811 reports no call it means the call has been answered. F811 information is available only while the line is ringing. The only condition is that the line is set to receive CLID info.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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