|
|
Joined: Dec 2010
Posts: 4
Member
|
OP
Member
Joined: Dec 2010
Posts: 4 |
We have a Nitsuko DS phone system with a vangard voice mail system for about 50 users. none of the users no when they have a VM waiting for them because the MSG LED does not light up on any phones but they can still access their VM if they remember to do it periodically throughout the day. Since i am new to the company I don't really know how long its been that way. Not sure which system is causing the issue either (Nitsuko or Vangard) ? any help would be appreciated.
Thanks,
John
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Feb 2008
Posts: 683
Member
|
Member
Joined: Feb 2008
Posts: 683 |
Has this been an issure from the start or has this just cropped up? First move would be to see if the Vanguard is sending a lamping signal under port activity. At least one port should be programmed to do such a thing. If you don't know how to do this, have a tech check it out
St Petersburg
|
|
|
Forums84
Topics94,294
Posts638,834
Members49,769
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Toner, justbill),
144
guests, and
349
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|