atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Pager/MOH speaker issues

Good evening to you all. So far, everything is going well with my SX-50 system. I've been able to set up a ring group to make 9 of the phones ring on an incoming trunk, solved printer issues, trunk issues, and a multitude of other issues thanks to this website. My kudos to you all.

Here's my next question. I have the Control Card 2 on my SX-50 system. I hooked up a Music on Hold connection to it, and it works fine on hold. I then tried to hook up a public address speaker to the pager connections, and had some issues. I'm thinking that it's an 'ohm' issue, but not sure. I couldn't find anywhere in the manual where it discussed the proper ohms needed for the speakers. I have a working variable 8-ohm PA speaker and couldn't get it to work on any of the combinations from 1 to 8 ohms. Is it more than that? Both the music and pager 'work' on the 8 ohms setting, but it is too soft to even hear anything audible. If you put your ear up to the speaker (meant to be in a ceiling), you can hear everything quite faintly. That's my big problem so far.

2nd question--If I have a ring group set up with 9 phones ringing from an incoming CO, can I answer that ring group from a non-ring group phone by dialing a code? Couldn't find that answer in the book; didn't know if that falls under camp-on procedures or not.

Thanks in advance, hope all are doing well!

-Bob

Sorry, almost forgot number 3--

I have 2 ONS cards, one 16 and one 8. On the MDF block, all of the extensions work, except for the first one (16 ONS card, Slot 1, 1st extension), being extension 100. I tried to change the extension number to something else, thinking that 100 might be contradicting with other numbers used for programming. That didn't change anything. No dial tone. You can ring the station from the console, but can't pick up on it with an extension hooked up to it. Any thoughts? Is it a dead extension?

1. The page output is 1 milliwatt @ 600 ohms. In other words, you gotta amplify it! Possibly the easiest would be a Valcom amplified speaker. Or a Viking P2A. Google either manufacturer for their web sites.
2. You 'may' be able to grab the call using directed call p/u, but otherwise no.
3.Make sure you are punching down on the white blue pair. Check for battery with a voltmeter, approx. 28 volts. If those seem to be ok, swap the cards temporarily, the card will still operate the 1st 8 ports. I suspect you have a dead port on the 16ONS.

Also try the TAFAS code it may work.

Is it possible port 1, slot 1, is being used for the wakeup RAD??

Unfortunately, I'm not sure what the wakeup RAD is. Any ideas how I can find out?

COMMAND 100, reg 10, bit C, set to 0, 1, or 2, no RAD. Set to '3', w/u intercept to RAD (Recorded Answering Device). If it is set to '3', w/u's go to port 001 for w/u announcement. And room COS COMMAND 121-129, Reg 4, Bit J, Set to '1' "Enable" (Wake up from extensions). That's all there is to it. Pretty smart for a dumb old PBX, huh! (Section 105, page 46, "Automatic Wakeup" for more info) John C.

Thanks for the help on the whole slot 1, #1 issue, but no change. All the settings were at default, which seemed to be the way that it should be. still dead at the MDF

Have you checked the cable? Try moving the cable to the card next to it and see if the 1st extension works there. Is the cable seated properly? If the top end is lifted just slightly sometimes the first line does not work but all the others do, especially if the screw is still in the connector not letting it seat all the way down.