sx-20 smdr grace timer|Sundance Business VOIP Telephone Help

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sx-20 smdr grace timer #104855 09/06/06 04:17 AM
Joined: Aug 2003 Posts: 14 Plugboard OP Member
OP Plugboard Member Joined: Aug 2003 Posts: 14	Have a customer who wants the SX-20 SMDR grace timer shortened from 30 to 15 seconds... do not see any registers in the book where one can change this...any ideas if that is possible? Thanks Much! Tracy

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Re: sx-20 smdr grace timer #104856 09/06/06 01:39 PM
Joined: Nov 2002 Posts: 632 Corpus Christi,Texas Gene Member
Gene Member Joined: Nov 2002 Posts: 632 Corpus Christi,Texas	I think you will find that parameter in the call accounting system. most all the selectable mitel parameters are in 601 ,If memory serves,i beleieve registers 7&8 ,maybe something in message registration it has been a while.

Re: sx-20 smdr grace timer #104857 09/07/06 02:30 AM
Joined: Oct 2004 Posts: 1,057 Phoenixville, PA fifty5footer Member
fifty5footer Member Joined: Oct 2004 Posts: 1,057 Phoenixville, PA	You definitely want to use the timer built into the call accounting system. Using the supervision parameters in the SX20 will cause you more headaches than it's worth. www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support

Re: sx-20 smdr grace timer #104858 09/08/06 02:40 AM
Joined: Aug 2003 Posts: 14 Plugboard OP Member
OP Plugboard Member Joined: Aug 2003 Posts: 14	Ok will look around there then. I sure appreciate your replies! Thanks, Tracy

Re: sx-20 smdr grace timer #104859 09/09/06 02:55 PM
Joined: Sep 2005 Posts: 2,049 Sacramento,Ca OBTW Member
OBTW Member Joined: Sep 2005 Posts: 2,049 Sacramento,Ca	Control it through our call accounting software . Much easier , takes about 20 seconds . Right Ed . Love Ya Ed buddy ! You to Trace , JB , RFB , Merritt , Hal and GS the Most . I will see all of Ya Soon I hope . Don't Ya wish we "ALL LIVED IN A YELLOW SUBMARINE" Bye Trace , LOVE YA MOST BUDDY . JohnP my stripper GF bought a Dodge Viper ! I am Buying a Harley March 2007 . I will race your a$$ ! Love Ya JohnP . Love Ya All Let It Be , I live in a Yellow Submarine . SCCE

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