I'm looking for candid feedback from all of you (scary, isn't it?)

As you know, the IP Office PARTNER Version was released almost a year ago, and from sales results and the comments I've received from many of our partners, we did a fantastic job with this system.

Remember, the PARTNER Version is a TDM-based system targeted for the sub-30 marketplace. It replaced the PARTNER ACS and operates on a common hardware platform which provides growth, migration and investment protection, allowing you to easily migrate to the IP Office Essential Edition platform (TDM/IP based) when your customer is ready.

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Little Known Fact: Did you know you can install a system with the PARTNER Version SD card, then using Manager, switch your customer to Essential Edition without having to purchase a new SD card or recreate licenses?
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In November 2010, we introduced Release 6.1, which provided numerous enhancements:

- Unique Line Ringing
- 1 Touch Call Transfer
- Transfer return to a different extension
- Remote access to modem (x76) via AAT or DID
- Wake-up Service
- Start up / Shut down SD card via TUI
- View Feature Key ID via TUI
- View IP address via TUI
- Embedded Messaging Enhancements:
- Phantom Mailbox support without hardware
- (9) AAT / Sub-menus
- DID to AAT support
- Different selector codes based on time of
day
- Press 1 to bypass outgoing greeting
- Press # to end message
- Change old / saved message status to New
- Emergency greeting (per auti attendant)

In March 2011, we will launch Release 7.0, which will continue to enhance this platform:

- Expanded growth capability (up to 100 users)
- Expanded analog trunks (up to 32)
- Support both Key mode and / or PBX mode
- Flexible Dial Plan (fixed 2-digit or flexible
3-digit)
- Outcalling Notification (1 number/3 attempts)
- Message Alert Notification
- Absent Text Message Inspect
- Do Not Disturb Override List
- Embedded Messaging Enhancements:
- Increased Storage:
- 2 ports = 15 hours
- 4 ports = 20 hours
- 6 ports = 25 hours
- New Telephone Set Support:
- 9500 series digital sets (paperless)
- Nortel T-series sets
- Nortel M-series sets
- Continued support for PARTNER sets and
1400 series sets

As I've said to many of you in the past, yes I DO listen to your issues, concerns and feedback, and will always work towards implementing your requests whenever possible. I hope I have lived up to my word on this.

We are now preparing to work on the PARTNER Version Release 8.0 (estimated release: Nov 2011), and am seeking feedback from you as to what else is needed to continue to make this platform exceptional.

We are currently CONSIDERING the following enhancements for Release 8.0:

- Call Screening
- Thin Client Administration (use any browser
or even an iPad or tablet to admin system)

Embedded Voice Mail:
- Standardize on Intuity Audix TUI commands
- Full TUI programming of Voice Mail
- Password and Mailbox Reinitialization via TUI
- Hunt Group & Calling Group mailboxes

What else in Release 8.0 would you like to see to continue to make this the best small business system around? Please keep the following in consideration:

- This system, like PARTNER ACS, is targeted
for the sub-20 marketplace.
- This system is intentially meant to be kept
server-free (keep it simple for the end user)
- This system is meant to be non-IP based
(again, keeping it simple for the end user)

Please let me know what we need to consider. You can post on this forum, or e-mail be directly at: [email protected] with your requests.

I appreciate your input and your comtinued support. Thanks again!!

Ron Rogers
SMB Product Manager
IP Office PARTNER Version
Avaya Inc.


Ron Rogers
New Product Introduction Manager
Avaya B5800 Branch Gateway