2) [EXT 01 OpsFwd] Transfer to [EXT 01 OpsFwd] - <XXXXXXXXXX>
CP 11:42.20.18 2) Using [STN Internal] station block
CP 11:42.20.18 2) Transfer consultation hold
CP 11:42.20.18 2) Flash hook
CP 11:42.21.20 2) DCS Dial: XXXXXXXXXX
CP 11:42.21.20 2) Monitoring call progress
CP 11:42.21.24 2) Call progress result: Error - Call progress error

So still messing with this. I found that if I manually enter a 9 in the alternate number field the call goes through. The problem for this application is that I want the user to be able to update the entry remotely via their mailbox and the system won't accept a number starting with 9... grrrrr.

It seems like the issue may be that it is trying to use STN Internal station block.

Anybody know how I'd change that?

-W