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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
The key is to determine what option #2 actually transfers the caller to. It could be one of several hunt group types, or call coverage using a virtual extension number. Once you're able to determine this, then we can devise the best way to handle it.
Ed Vaughn, MBSWWYPBX
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