I thought they were shutting down FYI a long time ago. It looks like they shut down all the downloads.

It looks like I didn't download that ACD version. The last one I have is 1.0.1.9. I was pretty sure that I upgraded a customer. Now that customer is on RingCentral so I can't check it.

This isn't an OVA file. This is the ACD installation. The Windows 7 OVA was never available for download. They included it on a flash drive when you got a new IPEdge with ACD.