Hi guys,

Yesterday I installed Desktop Suite for SV9100 on different computers and something strange happens. The software it's working well but on BLF Tab I didn’t manage to present both the extension and the name on the BLF. It is present only the extension number without the name.

When a call is made to another extension the extensions name is presented on the right hand side. This means the UC Desktop Suite software is recognising the name from the system but not presenting it on the extension icon.
I tried to modify different parameters in Desktop Suite but the names are not present.
As you can see in this image on BLF it's present the extension number and the name. On my Desktop suite for SV9100 it's present only the extension number without the name.

[Linked Image from au.nec.com]

It's someone here, who can help me please ?


Thanks!