UM allows a user to fax directly from their computer. It is also possible to create custom cover pages using a very limited program from Black Ice. I have a copy if anyone wants it. I used .tiff images to emulate our letterhead. When the fax reaches the recipient, the cover page looks like a tenth generation fax. Does anyone have any idea how to change the sample rate for images? I've found no such user setting available. Just for kicks, we printed out the cover page from the editor program. It looked great. Then we faxed it from a standard fax machine. The result was as expected. Not as good as the original, but exponentially better than the fax sent through UM.