It is finally over. The final issue was sorted out today, but this one was not on the Cisco, this one was a PRI provider issue (though its the same company that did my install)
Anyway, the outgoing callerID is finally working to allow me to control what is seen using the UC.
I had a sit down last Friday with initial salesman/account rep, we went over everything that went wrong throughout the install, they admitted that the tech they sent to do the install should have never been sent out alone and offered up some discounts to cover some of the hassles.
Though its been a great learning experience on my part, its also been one huge cluster**** from the word go. I am just glad its finally over!
Thanks for every ones help in this, its been extremely helpful having folks that know what they are doing pointing me in the right direction along the way. I just wish I would have thought to post here at the very beginning of the process, and avoided most of this mess.
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