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Rolm was one of the best until IBM got a hold of them!

There is a Network Emanager for windows 10 and IE did work in win10. I had it on a laptop and it worked fine. But the Network Emanager had to be installed correctly and the default browser had to be IE.

Yup, that's correct! MSGWT key looks at station speed dial bin 0 for the Phonemail extension. ##30 to program the MSGWT key.

Assuming the computer has been updated. At one point I had a purposefully non-updated image of a Windows 10 machine with IE still active, and with eManager installed. It worked just fine.

I think that image is long gone but If I find it I well let ALB300 know.

If you are using IE (and not Edge in IE mode) then I would assume that this is a Windows 7 or XP , since IE is disabled in Win 10 and 11.

If it was a Rolm PBX I believe station speed 0 corresponds to the MSGWT key. I don't know why I still remember that,


True - the Hicom 300 is a Siemens system, completely different. The only common hardware is the Rolmphones, when Siemens acquired Rolm they developed SLMO interface cards to accommodate Rolmphones, sort of. Features were different, or not available on the Siemens PBX, A definite disadvantage for many customers that migrated from a Rolm to a Siemens PBX,

We are in Wilminton, NC not far. Please send over

Thanks
Ken

What version network manager are you using and what OS? Any updates done? The last CIX I connected to I found I had to connect with a wired network connection at the 5 port switch we had for voicemail, MIPU and processor and make sure my network settings were all the same network. Can you ping the processor?

Yes, IE

Sent pm.

im 40 miles from Asheville, NC what do you need phone system wise.. let me know.. i can help you.. been in the industry over 28 years..

I’m glad you were able to solve it! I would not have been able to help with a HICOM 300. Those are completely different from the original Rolm systems.

Hello all, thanks for the quick replies, it's nice to see there is still some interest in helping out the few of us who are still using the slowly dying ROLM phones haha. I actually figured out the issue. Our phone system is a HICOM 300E PBX and I can't remember off the top of my head what the phone mail is but it's a Siemens phonemail system. I wasn't able to program the Phonemail button because the button wasn't the issue. There is a setting inside the PBX on the station specifically.

For anyone scanning the internet looking for the answer to this problem in the future, the answer is you open up LC-WIN, login. Then you want to go to configuration > System > Stations > Voice. Then you want to put in the extension or station number. Then go to the Privilege tab and set "External Voice Mail Server Index" to whichever value is for your voice mail server (In my case, 1). And voila, you can push the phone mail button on your ROLM 400 and it will take you to the voice mail menu even when you don't have a message.

Are you using IE or other browsers?

I tried to get into a customers system recently and was unable to do so. Tried our system at the shop with the same result.
Unable to log into client is the error message I'm getting.
Created new equipment, Verified system IP.
Don't have software to try and reload.

Not sure where to turn next.

Thanks,
Al

"Not Possible" does sound a lot like German usage of the English language.....and is the same error message I get when I dial a bad number on the HiPath system I have sitting at my desk.

Might give us a hint that this is a 9751-9006 or 9200 (Soulece, the 9751-9006 and 9200 were essentially Siemens systems re-badged as Rolm).

Hi Soulece,

I would love to help with the Rolm CBX programming for this. I agree with Andy that we would need to know which Rolm system you have the RolmPhone 400 connected to.

I can help with the 9751-9005 or older systems. I don’t know anything about the 9006 or 9200.

Hi Soulece,

Do you have back-end programing access to the phone system? It sounds like that button on those particular phones simply have no programming, and you would need to to add a speedial or MSGWT button.

Also important....is this a 9751-9005, 9751-9006, or 9200 system. If you're not sure a photo of the CBX itself might help.

Disclaimer - I am not a Rolm guy but am just familiar enough with them....and also have someone else who can answer questions that currently has hands on a Rolm system.

ROLM is a pretty rare breed on this forum but maybe someone will be able to jump in and help you!

Hi,

I just took over the phone system not long ago. Some of our phones, when you press the phonemail button, will immediately go to extension 390 to get into the phonemail menu, which is what we want. However, an equal amount of phones, when you press the phonemail button, only show "Nothing Stored". I've attempted to program the phonemail by pressing the program key then pressing the phonemail key but if I press anything afterwards, it says "Not Possible". Can anyone give me any insights on how to program the phonemail key to dial 390? I've looked at the user manual but to no avail.

You know I've been meaning to call them and every time I remember it's after 5. Going to give them a call on Monday.

Been a while, off and on for this project. Time for an update.

Telco has a charge for the PSALI agreement. And since there are 3 buildings, the charge is times 3. We are leaning towards getting three SIP trunks and program the 9100 to send 911 calls out the SIP trunk for that building, with the proper address. Eventually adding more sip trunks and moving all the DID's.

Sound reasonable?

Thank you.
Jim

Wholesale Telecom here in St. Louis might have some old TIE stock.

Sorry nobody responded - if you still need someone you could try Avaya's Partner Locator.

Thanks for all the help guys, got it up and running..