Ray Baum Act
phonman123
Yesterday at 09:58 AM
With the new IP systems, how is everyone handling the Ray Baum Act.
How about a school enviroment?
I haven't heard how vendors are dealing with it.
alan
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Re: Partner PC Admin R6
Touch Tone Tommy
05/17/24 08:16 PM
If you get the modem, I can hook you up with the R6 programming GUI. Have to hope that you can run it in compatibility mode for a modern OS. Also the modems built into the Backup/Restore/Remote Access cards are flaky, and Tim (Dagwood Systems) documented a particular bug affecting modems with a certain set of modules installed in the backplane.
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Partner PC Admin R6
Andyreed
05/16/24 07:28 PM
Does anyone have a copy of Partner PC Admin R6 they can send me?
I downloaded the only version available from the Avaya support site (R8). According to the help file in the software itself, R8 will only connect directly via serial to a 509 processor. Anything else needs a modem. And sure enough no matter what I do I can't connect to an R6 processor. No modem handy, would need to order one.
Cabling is good and all. Can get SMDR and connect to Messaging no problem. Seems to be the copy I have is truly too new.
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IPO R11.1.3.1.0 No Audio to J1xx phone
Toner
05/16/24 06:17 PM
It appears we've discovered another bug in r11.1 that causes a no-audio call path to and from J1xx phones. Users reported that they did not even hear dial tone when they picked up their handset. However, the issue doesn't seem to affect all sites for the Server Edition in question so there must be some fairly specific factors that cause the issue to occur. A possible work around seems to be turning "Allow Direct Media Path" off for extensions experiencing the symptom. Here's what happens. Normally when a J1xx phones places a call, the user actions from the telephone are signaled to and from the PBX via STIM messages such as this (when the speaker button was pressed):
2024-05-16T12:05:53 1200634393mS SIP Stim Rx: phone
INFO sip:[email protected]:5061;transport=tls SIP/2.0
From: <sip:[email protected]>;tag=6645f028322f81418681q2a4f3k4v501f1g5u22_F221
To: <sip:[email protected]>;tag=38a8d0953516b279
Call-ID: 1_6645f028-4679683f484f6n6r5c5m1q32k414s3b_I221
CSeq: 19 INFO
Max-Forwards: 70
Via: SIP/2.0/TLS 10.182.5.117:43033;alias;branch=z9hG4bK1_664612c0549853c13x6x2u5h5mw3k4i3r326g2b_Info221
Supported: 100rel,eventlist,feature-ref,replaces,tdialog,vnd.avaya.stimulus-ipo
User-Agent: Avaya J159 IP Phone 4.0.14.0.7 c81feaccab1c
Contact: <sip:[email protected]:43033;transport=tls>
Content-Type: application/vnd.avaya.stimulus-ipo
Content-Length: 32
<ipo>dcp="0A3843008002";</ipo>
2024-05-16T12:05:53 1200634393mS SIP Stim Tx: phone
SIP/2.0 200 OK
v: SIP/2.0/TLS 10.2.2.2:43033;alias;branch=z9hG4bK1_664612c0549853c13x6x2u5h5mw3k4i3r326g2b_Info221
f: <sip:[email protected]>;tag=6645f028322f81418681q2a4f3k4v501f1g5u22_F221
i: 1_6645f028-4679683f484f6n6r5c5m1q32k414s3b_I221
CSeq: 19 INFO
t: <sip:[email protected]>;tag=38a8d0953516b279
l: 0
The PBX immediately send a "more normal" SIP INVITE in order to establish audio:
2024-05-16T12:05:53 1200634398mS SIP Tx: TLS 10.1.1.1:5061 -> 10.2.2.2:43033
INVITE sip:[email protected]:43033;transport=tls SIP/2.0
v: SIP/2.0/TLS 10.1.1.1:5061;rport;branch=z9hG4bKe8cfc95ded184f9a00bad851e15a7db0
f: <sip:[email protected]>;tag=38a8d0953516b279
t: <sip:[email protected]>;tag=6645f028322f81418681q2a4f3k4v501f1g5u22_F221
i: 1_6645f028-4679683f484f6n6r5c5m1q32k414s3b_I221
CSeq: 45 INVITE
m: <sip:[email protected]:5061;transport=tls>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
User-Agent: IP Office 11.1.3.1.0 build 34
c: application/sdp
l: 147
v=0
o=UserA 1683387182 585241425 IN IP4 10.1.1.1
s=Session SDP
c=IN IP4 10.1.1.1
t=0 0
m=audio 50170 RTP/AVP 0
a=rtpmap:0 PCMU/8000
The problem that arises when the no-audio symptom starts to occur is that the PBX completely fails to send a SIP INVITE to the J1xx phone even though it sets up the rest of the call. In our case, the external leg of the call was placed over a SIP trunk and audio RTP packets were even sent to the IP address of the J1xx phone. Call timers etc. would appear on the screen of the phone. The user, however, did not hear anything because the phone had no context for the incoming audio packets and was presumably discarding them. This issue is sporadic and tough to nail down. One would assume it can't be all that widespread or there would be screaming and anguish in the online Avaya communities!
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Re: Remote Call Forwarding
EV607797
05/15/24 02:31 PM
Yes, Comcast was not charging for RCF services. I believe they off-loaded this to a third party, but I don't know which company it was. We have decided to go with Magic Jack for now. It's less than $40.00 per number, per year. It was the fastest way for us to accomplish the task and shop at a slower pace. If we decide to ditch MJ, the devices can be used for other purposes. I use one at my home and at my parents' house for dedicated fax lines. They work quite well.
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Re: ROLM 400 v2 Phonemail Programming
EV607797
05/15/24 02:21 PM
This appears to be what has led to today's downward spiral of the industry as a whole. Far too many decision makers have fallen for the "just call Albert the IT guy. He can figure it out". And here we are today, standing with our hands out while a 140+ year-old industry was swept right out from under us. It's quite sad when you think about it.
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Aspiremail
NoFearMXR
05/14/24 06:21 PM
Does anyone know of a place where I can download the software to do programming on Aspiremail?
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Trunks ringing by themselves
Bushmills
05/13/24 05:49 PM
So, weird one here.
Older 7100 MP10.
Out of the blue, the lines are getting tied up. Lines 1 and 2 start to ring at the same time. Try to pick up and it's just regular dialtone. If you don't pick up, it goes to voicemail and there is a short message that is just dialtone and it disconnects fairly quickly but then it happens again. Over and over.
Tried monitoring the line and the calls aren't originating from outside. When the trunks are disconnected from the pbx, no ringing. Flattened the database and it still does it.
Put the database back and it stopped for about 10 minutes but then started up again. Eventually I replaced the trunk card and that seems to have done the trick.
Anyone encounter something like this before?
-W
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