Going to a new client who fired old tech co. not sure why. They brought in a non Nortel tech who claims system password is changed and that the rad is bad. I have a rad with known password and have old HP laptop with NRU
Software that i keep for a couple of large Mics systems for remote programing. I have read debug info and have never tried to reset a system password. What am i going to run into? After i confirm password and existing rad are bad
Thanks
Jacktel Ps I will add that this is my first visit and system is Mics r4 with PRI with DID in a nursing home so I can not default the system

The debug method for the pwd is your best bet. You might want to practice on a system with a known password before you try it on site!

"What am i going to run into? After i confirm password and existing rad are bad"

Sounds like your just viewing the password with your RAD and then testing theirs.
What do you mean by "run into"?

How did you make out jacktel?

I set up a Mics back on the bench and used a known good rad. It worked out fine, Then went to site and restored password.
Thanks

Cool, thanks for the update.