In order for users to have their phones call forward no answer set to 3 rings and AA set to answer after 5, do I set prime set for each line as the voice mail DN and program DRT delay to 5?

Thanks
Dan S

More info needed. Line type, system?

Marv,

System type, that would help.
Compact ICS
Lines are pots.

All sets that have outside lines ringing (A&R or Ring Only)must have their CFNA timer longer than the AA delay. Or new calls will end up in a personal mailbox.

Thanks Marv,

I am getting rusty on the Nortel products.