my customer has an sbx and wanted me to bypass the aa. unanswered calls go direct to ext 100 mailbox. well now the timer for their greeting isnt long enough. is there any way to increase the time for their greeting. its about 15 seconds. nothing i tried works. also can the summit increase the greeting time. thanks. dave.

You've tried changing the "VMIB User Record Timer"?

it seems like that would do it but it doesnt have any impact on allowed time when i change it. another program in 181 is called val user timer and in the manual seemed to indicate it would change message recording time but it didnt help., i think im out of gas. wondering if the information mailbox allows more recording time. i havnt checked that yet.