Summit AA direct to voicemail - 07/27/23 11:35 PM
Hi there, it's been a while since I dealt with our one and only Vertical Summit phone system from 8yrs ago 2015.
Here's our client's wish list:
1. At night via Auto-Ring Mode, from the Auto-Attendant... they wanted to route the calls direct to voicemails vs being routed to an extension that rings 3 to 4 times before going to voicemail.
2. From a Station Group, the overflow should be routed after 15secs direct to a voicemail of a certain extension.
I tried several things but to no avail.
Kindly advise when you have the chance.
Many thanks.
Sonny
Here's our client's wish list:
1. At night via Auto-Ring Mode, from the Auto-Attendant... they wanted to route the calls direct to voicemails vs being routed to an extension that rings 3 to 4 times before going to voicemail.
2. From a Station Group, the overflow should be routed after 15secs direct to a voicemail of a certain extension.
I tried several things but to no avail.
Kindly advise when you have the chance.
Many thanks.
Sonny