Ext. to Ext. calls don't go to VM after ringing - 10/26/06 07:43 AM
I have two quetions:
I have an inter-tel system (ver.9.0). When a user calls from one extension to another extension, the phones rings and never goes to voicemail. This only happens when the call is coming from one extension to another, it's fine when the call is an outside call.
My next question is; is it posible to program a button on the keyset phones as another extension? i.e, program a button on ext. 205 as 209 so that when a call comes for 209, the person on 205 could see this call on the button programmed and be able to pick up the call. Thank you all.
I have an inter-tel system (ver.9.0). When a user calls from one extension to another extension, the phones rings and never goes to voicemail. This only happens when the call is coming from one extension to another, it's fine when the call is an outside call.
My next question is; is it posible to program a button on the keyset phones as another extension? i.e, program a button on ext. 205 as 209 so that when a call comes for 209, the person on 205 could see this call on the button programmed and be able to pick up the call. Thank you all.