2nd level SVMI questions - 04/12/06 10:30 AM
Thanks for answering the other post with voicemail and letting me know about the changing the VMAA settings to BI-VMS. Now the system is running well enough to be used. I had some more questions about some of the smaller points on the system that perhaps some of you might know.
1.Is there a way to do System wide LIFO for all mailboxes or do you have to individually go through each and every mailbox to set this up?
2.Does the system have a prerecorded message saying, “ To be transferred directly to a mailbox, dial ____â€. It seem that would be a basic recording however it’s not a big deal to record my own prompt. Its impossible to look up the actual code but if you could just tell me yes if you remember if there is one.
3.Can the SVMI offer a Cell phone number if extension is unavailable. I realize how to make the system forward calls to a cell phone number but is there a way to have the SVMI inform the caller of a subscriber’s cell phone number (alternative number) or is the only option just being directly transferred to him?
4.In order to put the system in night made I currently have the specialized ring plan that forwards all calls to the 549 voicemail. The system is basically for the receptionist to click on the RTO button. Is this a good method to use or is there another method that is recommended?
5.SVMI paging over the auto-attendant. Is there a way to have it park the call on an orbit and page with instructions to pickup on the orbit?
I currently understand how to announced pickup codes for the trunk (10$T) and the extension (12$E), but what is the code to park it on an orbit (0-9) system hold?
I have currently assigned a park orbit pickup code of the star key * .
So I guess this is a 2 part question dealing with first if you can park a call of the orbits and
Secondly how can you tell the voicemail to announce the pickup code?
If the “T†in 10$T is trunk and the “E†in 12$E for extension, then is there a code for the orbit(0-9) system hold?
I understand you might now have all the answers but please let me know whatever information you can.
Thanks.
1.Is there a way to do System wide LIFO for all mailboxes or do you have to individually go through each and every mailbox to set this up?
2.Does the system have a prerecorded message saying, “ To be transferred directly to a mailbox, dial ____â€. It seem that would be a basic recording however it’s not a big deal to record my own prompt. Its impossible to look up the actual code but if you could just tell me yes if you remember if there is one.
3.Can the SVMI offer a Cell phone number if extension is unavailable. I realize how to make the system forward calls to a cell phone number but is there a way to have the SVMI inform the caller of a subscriber’s cell phone number (alternative number) or is the only option just being directly transferred to him?
4.In order to put the system in night made I currently have the specialized ring plan that forwards all calls to the 549 voicemail. The system is basically for the receptionist to click on the RTO button. Is this a good method to use or is there another method that is recommended?
5.SVMI paging over the auto-attendant. Is there a way to have it park the call on an orbit and page with instructions to pickup on the orbit?
I currently understand how to announced pickup codes for the trunk (10$T) and the extension (12$E), but what is the code to park it on an orbit (0-9) system hold?
I have currently assigned a park orbit pickup code of the star key * .
So I guess this is a 2 part question dealing with first if you can park a call of the orbits and
Secondly how can you tell the voicemail to announce the pickup code?
If the “T†in 10$T is trunk and the “E†in 12$E for extension, then is there a code for the orbit(0-9) system hold?
I understand you might now have all the answers but please let me know whatever information you can.
Thanks.