I have a Trillium Panther 612 system. Had it for years. Recently the system will not ring at any of the three stations I have. I cannot figure it out. Even the on-hold reminder does not ring. Any ideas would be appreciated.

Thanks,
Roscoe
https://www.priveye.com

Have you tried resetting it?--unplug --wait for about a minute---then plug it back in.

I tried the reset and pulled the plug, but only about 10 sec. No luck.

Do you think leaving it unplugged for a minute will make a difference?

Thanks,
Roscoe

Have you got your moneys worth out of the system. Is so replace it with a new system.

I've only had it about 19 years but it has served me well. I work out of my house now and do not want to go to any added expense. I've got 5 lines coming in here.

Thanks,
Roscoe

If you do a search on E-Bay for "Trillium Panther"--you'll find quite a few items for sale. You may have to replace the KSU. If the lines are still programmed to ring on those phones---and they don't--your KSU may be shot. Can you program other things and undo the programming. Can you switch line ports and program them to ring? Have you tried different ports on the KSU for the phones? Instead of 1,2 & 3- use ports 4, 5 & 6. If new programming doesn't seem to take--then the KSU is probably gone. Good Luck

JW,
Thanks for the reply. What do you mean by 'ports'? I'm a bit of a novice but not totally ignorant regarding electronics. Can you give me a little more specifics?

Also, all the dip switches are off.

I still have that original fold out installation guide. How would I program the lines to ring? Does it tell me in the guide?

Thanks for all the advice,
Roscoe

I hate to be negative, but you might really want to get into a new system. We used to repair those telephones and finally stopped because the components in the phones seemed to be getting a little old and tired. They would come in with one thing wrong, we would replace components to fix it, 6 months later another couple of components had blown so it would be back in under warranty...

------------------
Intertel Telephone Repair
Toshiba Telephone Repair

Thanks for the bad news. I still want to try to salvage it if it is ok. If it turns out to be a bad ksu then I'll have to get a new system.

Roscoe

The programming instructions should be on that fold out. You may have lost all of your programming ---there is a battery that holds the programming--if it's no good---then everytime the power is shut off to the KSU--then your programming will go back to default. That fold out should tell you how to set up ringing. Those were hanging on all the shop walls at one time---but got thrown out when the Triliiums got replaced by newer systems in the early 90s. Hang on to that.
Read that fold out, and learn how to program it. If you want to keep it, you may as well know how to program.

Thanks guys,

I guess you gave me the confidence I needed. I read the guide and reprogramed the system. I must have had the battery dip switch off and lost the memory. Everything is fine now. Maybe I'll have this another 20 years?? I feel like a pro now!

Thanks again,
Roscoe

[This message has been edited by Roscoe (edited December 06, 2004).]

Roscoe:
Nice going!! I'm glad to see that happen. Those old Trilliums are really something. There's not much to them---so not much goes wrong. Just don't lose that fold out.

JW,
Yeah..I couldn't find that foldout for weeks...thought I lost it. This old equip is pretty good stuff. I'd hate to upgrade.

One other piece I still use is called the Complete Communicator. It is a hard card that goes into an old 486 system running 3.1 for workgroups I have around. It answers the phone, will page me or forward calls and much more. I've had it for over 20 years and works better than any answering machine.

Thanks again,
Roscoe
Roscoe

Roscoe- I am having the same problem with my Trillium. Can you tell me how you programmed it to ring on the other stations? I do not have the fold out. Anyway I could get you to email/fax me a copy of yours?

HUGE Thanks!!

Tim
[email protected] fax 203-683-2980

Tim,
The foldout is about 3 x 4 feet so I cannot scan the whole thing. However, I scanned the page that explains ring programming and put it up on my server. It is a LARGE file so you may want to save it to disk instead of viewing it.

https://www.priveye.com/files/trillium.jpg

Let me know how you make out,
Roscoe

------------------


[This message has been edited by Roscoe (edited March 16, 2005).]

Any chance of getting you to do the same thing for the part of the card that tells how to program whether outdialing is allowed on a line? Can only outdial on 1 and 2 and would like to enable 3.

Also, do you know if there is any way to get the 612 rto touch dial by default other than always pressing asterisk on the keyset.

Thanks.

Outgoing calls should be the default.

Here's what the sheet says:

Doal program code 5xx0 (xx is the 2 digit line number from 01-06) (Mic indicator will turn off)

Incoming calls only: press the line 3 key to turn the line 3 indicator either on or off according to the indicator chart.

The chart says L3 should be on for incoming calls only. Intercom, L3, L2 and L1 should be off for default.

I see nothing related to touch dialing on the chart. However, the manual says 'press the line key of an outside line or press * then press the desired speed call key.

So it appears that you do not necessarily have to hit the *.

Hope this helps,
Roscoe


------------------

I've seen it happen a lot. The Panther system won't die. Memory battery dies and durring power outage it goes to default which is extension 10 only phone ringing. Easy to program. I have a customer I reprogram once a year when it craps out. He won't spend money on a battery or new system, just budgets my time in.

Does any one know how to switch the "main" phone to another location in our office? There is a phone hooked up there, we are re-locating a few desks. Our phone company is on strike and all the repair places are telling me a month before they can come in... So if any one can send me instructions it would be appreciated...

Hello Tara, gosh that wouldn't be Telus would it?? You're going to need some punch tools and wire to perform your change I'm afraid. If your wiring is well labelled you might get it, but if not...