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Posted By: Bumbler Toshiba CTX670 Lan & Programming - 07/13/12 09:52 AM
We just bought a CTX670 dinosaur for some unknown reason, and I am trying to adapt it to our biz. I've got most of it to work, but having a few issues.

1. The B1CU1A (v.1 F) Processor Card doesn't have a LAN port (NIC) even though, everything I've read says the CTX670 comes with a LAN port. So my question is this, Is there an add-on card that I can buy that would give me the ability to connect this system to my computer so that I can use WinAdmin and reprogram many things the way I want?

2. I need to make some extensions ring when an external call comes in (right now only one extension is ringing). Is there a way to use the phone (not a software) to program that extension to ring for every line that comes in?

3. I have a RCOU1 that has 2 serial ports, how can I use that to program the system, maybe use Hyperterminal or similar to login? Or what can I use these serial ports?

There are more, but I don't want to overload all at once. These are the most pressing to me right now, being able to program a ringing feature.
Posted By: Steve Mull Re: Toshiba CTX670 Lan & Programming - 07/13/12 10:40 AM
#1. Yes , AETS1A
#2. Yes but it isnt easy through the phone.
#3. The RCOU is the CO Line card, it doesnt have any serial ports on it.
Is ther a AMDS on the proc. card ?If so it is a modem you can use thiat to program.
Posted By: newtecky Re: Toshiba CTX670 Lan & Programming - 07/13/12 02:31 PM
The AETS1A is for the Toshiba CTX ACTU1A processor. I have not seen a CTX670 processor that did not have a network port.

Since I was not familiar with that processor, google shows that it belongs to a Srtata DK 424i system, not a CTX 670.
Posted By: Carlos#1 Re: Toshiba CTX670 Lan & Programming - 07/13/12 02:54 PM
The B1 is a CT processor (or the DK424i as you know it) and requires the the system to be programmed by the 20 key handset.

Steve has answered your Q2 and Q3

But unless you are confident on how to program the DK system I wouldnt go any further as it will have a very steep learning curve for you.

Were you sold the system as a CTX670? if so I would be getting a refund as it is a lot older than what you were expecting.

There are plenty of good techs on here that are very capable of setting up the system for you if you wnat to continue with it and it will probably give you many more years of reliable service.

Can you tell us what cards are installed in it so we can tell you what you will be able to do with the system?

Good luck...
Posted By: Bumbler Re: Toshiba CTX670 Lan & Programming - 07/14/12 09:25 AM
Thanks for your quick responses, I didn't expect it but I really appreciate it.

You are right Steve, I meant to say the RSIU1A, Not RCOU1. I was going based on the pictures I initially took when I put the system in.

Carlos, These are the cards we have.

(1) B1CU1A (v.1 F) w/BRCS1A-4 (v.1)
(1) RCOU1A (v.1 A) w/RCOS1A
(1) RCOU1A (v.1 A)
(1) RSIU1A (v.1 A) w/RMDS1A (v.1)
(4) PDKU2
(1) RSTU3

There has to be a way to make all the extensions ring whenever an external line comes in. That is my major concern right now. I'm comfortable playing around with this system, I've gone into a CTX40 before so I know when to change things in the system and when not to.

So the AETS1A will not work?
Posted By: BobRobert Re: Toshiba CTX670 Lan & Programming - 07/14/12 10:31 AM
The RSIU is a serial interface that can be used for programming via DKiadmin software and not Winadmin or emanager. The RMDS is a modem used for remote access to the system.

As Carl said above, you have a DK424i and not a CTX/CIX670. Without the DKiadmin software, you can program ringing using a 20 button display DKT on port 005, Prog 81-89.
Posted By: Bumbler Re: Toshiba CTX670 Lan & Programming - 07/14/12 11:15 AM
BobRobert, I've read about the DKiadmin, sounds horrible to work with. But if was to check it out, how would I connect it to the RSIU? Would I need a special RJ11 cable to DB9? Or maybe it would be better for the remote access?

Port 005, would that be Ext 204?
Posted By: BobRobert Re: Toshiba CTX670 Lan & Programming - 07/14/12 12:01 PM
Remote access would still require the dkiadmin software and a special cable is needed. It is called a PPTC-9 adapter and the pinouts can be found using the search feature of this site. The software is not difficult to work with but will probably be difficult to aquire since you have to be a Toshiba dealer to download it from Toshiba's FYI.

Port 005 could be programmed for any extension. Prog 04 will tell you what extension it is. An installation and maintenance manual and a programming manual is a must.
Posted By: newtecky Re: Toshiba CTX670 Lan & Programming - 07/14/12 12:18 PM
Quote
Originally posted by BobRobert:
The software is not difficult to work with but will probably be difficult to aquire since you have to be a Toshiba dealer to download it from Toshiba's FYI.

Port 005 could be programmed for any extension. Prog 04 will tell you what extension it is. An installation and maintenance manual and a programming manual is a must.
Software is not extremely difficult, but you could cause some big problems if you don't know what to do, like when I wiped out all the VMID codes in the system the first time I used it. Lucky it was an easy, but time consuming, mistake to fix.

To set ringing, etc, I would never fire up the laptop just for that, but the software really came in handy when we upgraded a customer to a CIX system.
Posted By: Carlos#1 Re: Toshiba CTX670 Lan & Programming - 07/14/12 07:41 PM
Port 005 by default would be ext 205 but as was said by BobRobert Prog 04 will confirm that or you can dial #401 or #402 to find out the physical port, you will need a display handset though.

So your system is configured for:
1 x CPU with 4 port DTMF receiver card
12 x pstn trunks
32 x digital ports
8 x slt ports (analogue, 2wire or pots extns whatever your terminology is)
1 x RS232 interface with remote modem daughterboard

You will need to use Prog 81 for daytime immediate ringing or 87 for night mode immediate ringing.

Do you have access to the programming manual?
The programming of the DK40 is the same as the DK424 but with more extensions and lines.You will need a DKT 20 button LCD handset connected to port 005 to be able to do any programming.

The programming of the CIX40 is completely different and uses Network eManager software.
Where are you at in California, if near LA I could come over and load DK ADMIN in your laptop and give you a hand. The old DKs were not that hard.
Posted By: MacOSX Re: Toshiba CTX670 Lan & Programming - 07/15/12 05:39 AM
I would highly suggest getting a local Toshiba technician to come give you a tour of the system and do the ringing program you are requesting of the DK. Its completely different than the CIX/CTX line of systems and you would be better served to have a guided "walk through" or 101 on the basics of programming and changes.

Its also always a good idea to create a rapport with your local tech, since they have the parts and knowledge for these older systems in the case you have an emergency.
Posted By: Bumbler Re: Toshiba CTX670 Lan & Programming - 07/15/12 04:42 PM
Ok, I feel like I am making progress with all your help. My guess is that this system is somehow placed on either a night ring or maybe it was configured for the receptionist's phone to be the only one that rings, and the other, the lights just flash when a call comes in.

I found out that my Ext 205 is the programming port (I assume it's 005). What I would like to do is just use the DKT2020-SD to make my changes. Just to get this ringing issue done and I can breathe more that way before making more significant changes.

Here are the current questions, is there a way to read the current configuration from the DKT2020 so that I can see what the ringing (group?)is set for to be sure?

I know that Program 81 = day, 82= day2 and 87=night rings, so if I was going to set a day ring mode, I would do the following...

XXXXXXXXXXXXXX
(I think this part I am supposed to put which line I want to assign for this ring feature, I have 5 lines, so I assume that I need to put 001, then go through the motion to finish and then do it again for 002..., right??)
#
(Station Logical Port #?, This part is confusing, how do I know which port is which line?)
XXXXXXXXXXXXXXXXXXX

Programming sequences are installer information and should not be posted in the public forum per board rules.

Thanks
Posted By: Bumbler Re: Toshiba CTX670 Lan & Programming - 07/15/12 04:52 PM
Blonde Bunny,
I live in South OC, but I can bring my laptop over to you if that works for you?

MacOSX,
You are probably right, but I am also one that needs to get my hands dirty to fully understand how the system works. I think that if someone does it for me, then it still remains a mystery for me. My problem is that I am not smart enough not to test the temperature of the kettle without putting a finger on it. LOL
Posted By: Bumbler Re: Toshiba CTX670 Lan & Programming - 07/15/12 05:00 PM
Carlos,

I wish I would have read what you wrote, but I started writing my response above before you posted, just didn't finish it at work and didn't see your post until now. I really appreciate it

What can I do with the RS232 interface with remote modem? Because as of now, I don't have any wires connected to the RJ11 port, can I plug an analog line into it and be able to dial into it? If so, where would I get the commands for it?
Posted By: newtecky Re: Toshiba CTX670 Lan & Programming - 07/15/12 11:03 PM
The serial connection is for a direct connection to the system. You would need a special 6 wire to a DB9 connector. You still also need the DKadmin software before you can do any programing. A manual would be a plus.

If you wanted to dialup, you would call into one of youe lines and transfer to to onboard modem, but that would be a lot slower then a direct conenct. If you can get someone to get the software for you, then hoefully they can get the cables and adaptor for you as well.

FYI, your post will probabaly be edited by a moderator, as passcodes are not allowed. Just a couple things; on program 81 you would enter the station port you want to ring, not the line port. Find the station port by using #402 on a phone (so you can find port 005 as well).

Als the program is 81, not *81, so you would use SPKR 81 hold.
Well good golly, I was in Fullerton and Yorba Linda (Orange County) on Thursday and Friday doing Time Warner cutovers from my arch nemisis cbeyond and of course Time Warner sent their tech to Disneyland for a repair FIRST and Disneyland couldn't find the right key for an hour and a half so the good doctor paid three hours of waiting time because the people who subed me there said to charge him. I could have taught you everything you needed to know in those three hours of sitting on my butt.

PM me with your phone number, I just walked a pain in the tuckus rabbi through changing ringing on two phones this morning over the phone and as technology challenged as he is the deed was done in less than five minutes.

And, I had him go to both phones and do Intercom # 402 so we knew for sure which port number we were programming. The DK series is child's play compared to a CIX.

You would only bother with the admin software if you were doing a lot of intensive programming and I seriously doubt if you fit that category but then maybe you just like to be a computer geek and that is an OK thing to be, look at where it got Steve Jobs.
Posted By: Ben Holmes Re: Toshiba CTX670 Lan & Programming - 07/16/12 02:52 PM
The only time I *ever* used the DKadmin program is when I program via modem.

Key programming is so much faster (presuming you've programmed 50 or more systems...)
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