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Joined: Feb 2006
Posts: 148
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OP
Member
Joined: Feb 2006
Posts: 148 |
Hi Xblue 16 phones displays work can see the info but the back lights are not working so you strain to see info so you can move phone to better lit area. does anyone no if they can repair back lights or replace them
Danny
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Joined: May 2002
Posts: 17,722 Likes: 18
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Member
Joined: May 2002
Posts: 17,722 Likes: 18 |
That's been an ongoing problem with the X16 phones. I know of no fix other than replacing the phone.
Retired phone dude
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Joined: Dec 2007
Posts: 6,799 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,799 Likes: 18 |
Each digital telephone endpoint (speakerphone) comes equipped with a backlit display,
which can be programmed to go into power saver after it has being idle for 60 seconds.
The backlit display is immediately activated whenever an action such as ringing,
going off hook or pressing any of the fixed or preprogrammed buttons, is taken.
If it's not working as stated above I would guess that the display is worn out. It happens.
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Somewhat common problem.. Replace phone.
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