atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems IP phones reset everyday at 5 pm

says 01:06 Internet Protocol Resource Card (32-Device)

So I'm guessing that's the old one.

Can you think of anything I need to look at in Session Manager that would prevent the one guy from getting an outside line?

That sounds like the newer style firmware.
I would try hyperterminal to see if you can get any info from the card.

For outside access: Go to System\Devices and Feature Codes\Stations\Specific station\Associated Extensions\Outgoing Extension. Make this the extension other stations are using.

Telnet to the IPRC IP address, enter the password and select option B from the menu. You'll be at a OLMN> prompt. Type MSGP and press return. Enjoy!

Thanks. That fixed that problem....

So...while we're on this kick..

All my IP phones have the default Remote Server IP address in the network configuration.

Should this be changed to the actual address of the IPRC card?

10.1.xxx.xxx for local endpoints, and 64.xxx.xxx.xxx for the remote ones?

A 10.x.x.x IP is an internal private network. As is 172.16.x.x and 192.168.x.x
The 64.x.x.x indicates an external address...from your ISP.

I understand that...I built it. My question is, should the remote server address for the phones be set to those addresses instead of the default?

This the log from the IPRC card:

10[17:24:02] Received authentication message from 64.90.xxx.xxx:31832.
10[17:24:02] Device ID 00:10:36:00:E6:2C found on port 6.
20[17:24:02] Connection attempt from 64.90.xxx.xxx:31832 on IP Phone port 6.
20[17:24:02]
Connection from IP Phone device (YARBOROUGH, DAVID) version 1.01S.
10[17:24:39] Device 6 timeout warning 10/15 s.
20[17:24:44] Timeout on device 6 after 15 s.
20[17:24:44] Disconnecting IP Phone device on port 6.
10[17:24:44] Closing connection to 64.90.xxx.xxx:31832.
10[17:24:44] IPT Manager Receive: select error -1 errno 9
20[17:26:19] Received IPT connection attempt from 64.90.xxx.xxx:31832.
10[17:26:19] Received authentication message from 64.90.xxx.xxx:31832.
10[17:26:19] Device ID 00:10:36:00:E6:2C found on port 6.
20[17:26:19] Connection attempt from 64.90.xxx.xxx:31832 on IP Phone port 6.
20[17:26:19]
Connection from IP Phone device (YARBOROUGH, DAVID) version 1.01S.
10[17:27:42] Device 2 timeout warning 10/15 s.
20[17:27:47] Timeout on device 2 after 15 s.
20[17:27:47] Disconnecting IP Phone device on port 2.
10[17:27:47] Closing connection to 64.90.xxx.xxx:17759.
10[17:27:47] IPT Manager Receive: select error -1 errno 9
20[17:28:10] Received IPT connection attempt from 64.90.xxx.xxx:31836.
10[17:28:10] Received authentication message from 64.90.xxx.xxx:31836.
10[17:28:10] Device ID 00:10:36:01:1A:31 found on port 2.
20[17:28:10] Connection attempt from 64.90.xxx.xxx:31836 on IP Phone port 2.
20[17:28:10] Connection from IP Phone device (IT Home Office) version 1.01S.
10[18:35:31] Device 2 timeout warning 10/15 s.
10[18:42:42] Device 11 timeout warning 10/15 s.
20[18:42:47] Timeout on device 11 after 15 s.
20[18:42:47] Disconnecting IP Phone device on port 11.
10[18:42:47] Closing connection to 68.159.xxx.xxx:65284.
10[18:42:47] IPT Manager Receive: select error -1 errno 9
10[18:49:11] Device 2 timeout warning 10/15 s.
10[18:49:31] Device 2 timeout warning 10/15 s.
20[18:49:35] Error 354 while receiving from port ID 2 (IT Home Office).
20[18:49:35] Disconnecting IP Phone device on port 2.
10[18:49:35] Closing connection to <socket error 357>.
20[18:49:39] Received IPT connection attempt from 64.90.xxx.xxx:32287.
10[18:49:39] Received authentication message from 64.90.xxx.xxx:32287.
10[18:49:39] Device ID 00:10:36:01:1A:31 found on port 2.
20[18:49:39] Connection attempt from 64.90.xxx.xxx:32287 on IP Phone port 2.
20[18:49:39] Connection from IP Phone device (IT Home Office) version 1.01S.
10[18:51:38] Device 6 timeout warning 10/15 s.
20[18:51:57] Received IPT connection attempt from 68.159.xxx.xxx:65284.
10[18:51:57] Received authentication message from 68.159.xxx.xxx:65284.
10[18:51:57] Device ID 00:10:36:00:DC:52 found on port 11.
20[18:51:57] Connection attempt from 68.159.xxx.xxx:65284 on IP Phone port 11.
20[18:51:57] Connection from IP Phone device (RMT Operations) version 1.01S.
20[19:29:30] Received IPT connection attempt from 65.12.xxx.xxx:50842.
10[19:29:30] Received authentication message from 65.12.xxx.xxx:50842.
10[19:29:30] Device ID 00:10:36:00:E5:EB found on port 9.
20[19:29:30] Connection attempt from 65.12.xxx.xxx:50842 on IP Phone port 9.
20[19:29:30] Connection from IP Phone device (RMT DISP 1 RF) version 1.01S.
10[19:49:28] Device 5 timeout warning 10/15 s.
20[19:49:33] Timeout on device 5 after 15 s.
20[19:49:33] Disconnecting IP Phone device on port 5.
10[19:49:33] Closing connection to 65.12.xxx.xxx:9711.
10[19:49:33] IPT Manager Receive: select error -1 errno 9
20[19:50:22] Received IPT connection attempt from 65.12.xxx.xxx:10799.
10[19:50:22] Received authentication message from 65.12.xxx.xxx:10799.
10[19:50:22] Device ID 00:10:36:01:45:8D found on port 5.
20[19:50:22] Connection attempt from 65.12.xxx.xxx:10799 on IP Phone port 5.
20[19:50:22]
Connection from IP Phone device (RMT DISP 3 B Dunn) version 1.01S.
10[08:09:09] Device 11 timeout warning 10/15 s.
20[08:09:14] Timeout on device 11 after 15 s.
20[08:09:14] Disconnecting IP Phone device on port 11.
10[08:09:14] Closing connection to 68.159.xxx.xxx:65284.
10[08:09:15] IPT Manager Receive: select error -1 errno 9
20[08:09:18] Received IPT connection attempt from 68.159.xxx.xxx:65284.
10[08:09:18] Received authentication message from 68.159.xxx.xxx:65284.
10[08:09:18] Device ID 00:10:36:00:DC:52 found on port 11.
20[08:09:18] Connection attempt from 68.159.xxx.xxx:65284 on IP Phone port 11.
20[08:09:18] Connection from IP Phone device (RMT Operations) version 1.01S.
10[16:58:33] Device 6 timeout warning 10/15 s.
10[17:04:33] Device 2 timeout warning 10/15 s.
20[17:04:38] Timeout on device 2 after 15 s.
20[17:04:38] Disconnecting IP Phone device on port 2.
10[17:04:38] Closing connection to 64.90.xxx.xxx:32287.
10[17:04:39] IPT Manager Receive: select error -1 errno 9
20[17:05:02] Received IPT connection attempt from 64.90.xxx.xxx:55149.
10[17:05:02] Received authentication message from 64.90.xxx.xxx:55149.
10[17:05:02] Device ID 00:10:36:01:1A:31 found on port 2.
20[17:05:02] Connection attempt from 64.90.xxx.xxx:55149 on IP Phone port 2.
20[17:05:02] Connection from IP Phone device (IT Home Office) version 1.01S.
10[17:07:50] Device 2 timeout warning 10/15 s.
10[17:08:25] Device 2 timeout warning 10/15 s.
20[17:08:30] Timeout on device 2 after 15 s.
20[17:08:30] Disconnecting IP Phone device on port 2.
10[17:08:30] Closing connection to 64.90.xxx.xxx:55149.
10[17:08:31] IPT Manager Receive: select error -1 errno 9
10[17:08:46] Device 6 timeout warning 10/15 s.
20[17:08:56] Received IPT connection attempt from 64.90.xxx.xxx:55149.
10[17:08:57] Received authentication message from 64.90.xxx.xxx:55149.
10[17:08:57] Device ID 00:10:36:01:1A:31 found on port 2.
20[17:08:57] Connection attempt from 64.90.xxx.xxx:55149 on IP Phone port 2.
20[17:08:57] Connection from IP Phone device (IT Home Office) version 1.01S.
10[17:09:19] Device 2 timeout warning 10/15 s.
10[17:09:43] Device 6 timeout warning 10/15 s.
20[17:09:48] Timeout on device 6 after 15 s.
20[17:09:48] Disconnecting IP Phone device on port 6.
10[17:09:48] Closing connection to 64.90.xxx.xxx:31832.
10[17:09:49] IPT Manager Receive: select error -1 errno 9
20[17:11:09] Received IPT connection attempt from 64.90.xxx.xxx:55241.
10[17:11:09] Received authentication message from 64.90.xxx.xxx:55241.
10[17:11:09] Device ID 00:10:36:00:E6:2C found on port 6.
20[17:11:09] Connection attempt from 64.90.xxx.xxx:55241 on IP Phone port 6.
20[17:11:09]
Connection from IP Phone device (YARBOROUGH, DAVID) version 1.01S.
10[17:11:39] Device 6 timeout warning 10/15 s.
20[17:11:44] Timeout on device 6 after 15 s.
20[17:11:44] Disconnecting IP Phone device on port 6.
10[17:11:44] Closing connection to 64.90.xxx.xxx:55241.
10[17:11:45] IPT Manager Receive: select error -1 errno 9
10[17:12:03] Device 2 timeout warning 10/15 s.
20[17:15:32] Received IPT connection attempt from 64.90.xxx.xxx:55398.
10[17:15:32] Received authentication message from 64.90.xxx.xxx:55398.
10[17:15:32] Device ID 00:10:36:00:E6:2C found on port 6.
20[17:15:32] Connection attempt from 64.90.xxx.xxx:55398 on IP Phone port 6.
20[17:15:32]
Connection from IP Phone device (YARBOROUGH, DAVID) version 1.01S.
10[17:17:39] Device 2 timeout warning 10/15 s.
20[17:17:44] Timeout on device 2 after 15 s.
20[17:17:44] Disconnecting IP Phone device on port 2.
10[17:17:44] Closing connection to 64.90.xxx.xxx:55149.
10[17:17:44] IPT Manager Receive: select error -1 errno 9
20[17:20:04] Received IPT connection attempt from 64.90.xxx.xxx:55460.
10[17:20:04] Received authentication message from 64.90.xxx.xxx:55460.
10[17:20:04] Device ID 00:10:36:01:1A:31 found on port 2.
20[17:20:04] Connection attempt from 64.90.xxx.xxx:55460 on IP Phone port 2.
20[17:20:04] Connection from IP Phone device (IT Home Office) version 1.01S.
10[17:21:36] Device 6 timeout warning 10/15 s.
20[17:21:41] Timeout on device 6 after 15 s.
20[17:21:41] Disconnecting IP Phone device on port 6.
10[17:21:41] Closing connection to 64.90.xxx.xxx:55398.
10[17:21:42] IPT Manager Receive: select error -1 errno 9
10[17:22:25] Device 9 timeout warning 10/15 s.
20[17:22:30] Timeout on device 9 after 15 s.
20[17:22:30] Disconnecting IP Phone device on port 9.
10[17:22:30] Closing connection to 65.12.xxx.xxx:50842.
10[17:22:30] IPT Manager Receive: select error -1 errno 9
20[17:23:20] Received IPT connection attempt from 64.90.xxx.xxx:55398.
10[17:23:27] Received authentication message from 64.90.xxx.xxx:55398.
10[17:23:27] Device ID 00:10:36:00:E6:2C found on port 6.
20[17:23:27] Connection attempt from 64.90.xxx.xxx:55398 on IP Phone port 6.
20[17:23:27]
Connection from IP Phone device (YARBOROUGH, DAVID) version 1.01S.
10[17:24:00] Device 6 timeout warning 10/15 s.
20[17:24:05] Timeout on device 6 after 15 s.
20[17:24:05] Disconnecting IP Phone device on port 6.
10[17:24:05] Closing connection to 64.90.xxx.xxx:55398.
10[17:24:05] IPT Manager Receive: select error -1 errno 9
20[17:25:59] TELNETD: Connected from 64.90.xxx.xxx
20[17:25:59] TELNET: set timeout sec = 600 usec = 0
20[17:27:35] Received IPT connection attempt from 64.90.xxx.xxx:55398.
10[17:27:35] Received authentication message from 64.90.xxx.xxx:55398.
10[17:27:35] Device ID 00:10:36:00:E6:2C found on port 6.
20[17:27:35] Connection attempt from 64.90.xxx.xxx:55398 on IP Phone port 6.
20[17:27:35]
Connection from IP Phone device (YARBOROUGH, DAVID) version 1.01S.

Any clues? Should I turn up the timeout period?
Sniffing traffic thru to the card doesn't show drops on the network.

Are you referring to the field under each endpoint in DB Studio or in the endpoint itself?

The endpoints you have (based on the version 1.01S output) will not observe the DB Studio remote server IP field -- that's for previous generation endpoints.

As for the IP to point these to... You posted earlier that you had 8.200. NAT isn't supported at that version so you'd need to have the card in a DMZ, then point ALL endpoints to the public address.

BTW, 1.01S is really old firmware. You might look into getting these updated. Current version is 2.102.